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Anne McLaughlin,
Olivier Blanson Henkemans
Human Factors & Aging Lab
School of Psychology
12:00 Noon on Thursday, November 30, 2006
TSRB 132
Self-care is essential for older adults to remain independent in their
homes and includes maintaining a healthy lifestyle and use of home medical devices. Due to the
importance of available mental resources, those with more resources should be able to learn
new system concepts for self-care. However, when few resources are available, more directive
content may be preferable. In a current study, we investigated which types of dialogue styles
were of most assistance in diabetes management. Two styles were compared; adaptive and fixed.
Fixed dialogue always cooperated with the participant while adaptive dialogue changed from
cooperative to directive when a health-critical situation occurred. In this way the system
supported people at different levels of cognitive resource availability. Results from this
study have important implications for the design of computerized self-care assistants as well
as learning theory.
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