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If
you have any questions about our site, this page should help. Should
your question not be addressed there, please feel free to email
us.
(NOTE:
This is not the GVU Lab FAQ, which can be found at here.
1.
Do you have WWW statistics on...(something not in the survey)?
2.
How can I get in touch with one of the GVU WWW Survey people?
3.
Can you send me information on GVU admissions?
4.
What is the HERMES project?
5.
How do I view a GVU Technical Report?
6.
When I try to download a technical report, the ftp server says "access
denied". What's wrong?
7.
Can I get a web page?
1)
Do you have WWW statistics on... (something not in the survey)?
If
you don't see a topic in our survey report, then we don't have any
statistics on the topic.
2)
How can I get in touch with one of the GVU WWW Survey people?
General
inquiries:
(or to report problems) www-survey@cc.gatech.edu.
Urgent inquiries: Dr.
William Ribarsky, GVU Associate Director for External Relations
at ribarsky@cc.gatech.edu
http://www.gvu.gatech.edu/user_surveys/copyright.html
GVU's WWW Survey Team
Graphics, Visualization & Usability Center
College of Computing
801 Atlantic Drive
Georgia Institute of Technology
Atlanta, GA 30332-0280
Although
they are no longer involved with the daily activities of the survey,
Jim Pitkow (jim@groupfire.com)
and Colleen Kehoe (colleen@cc.gatech.edu)
will respond to survey-related inquiries by email when possible.
3)
Can you send me information on GVU admissions?
GVU
itself is not an academic unit that awards degrees. Instead it is
a research center comprised of many participating academic units
around campus. Other than the Master's
Degree in HCI program, you can find Georgia Tech admissions
information at the following URL: http://www.gatech.edu/techhome/subpgs/admissions.html
To participate in the GVU Center, you will need to apply to an academic
unit which will be your home department. GVU affiliated departments
and other relevant information are provided here.
4. What is the HERMES project?
The
Hermes Project is a project headed by Sunil Gupta of the University
of Michigan School of Business. More information about the project
is available from:http://www-personal.umich.edu/~sgupta/hermes/
Some of the data used by the Hermes Project was collected as part
of Georgia Tech's GVU Center's WWW User Survey which is run by Jim
Pitkow and Coleen Kehoe. Specifically, Dr. Gupta designed the questions
for and did an analysis of the Consumer section of the survey.
5)
How do I view a GVU Technical Report?
Reports
are available in both Acrobat (.pdf) and Postscript (.ps) format.
Acrobat documents are viewable and printable using Adobe's
free Acrobat Reader.
>
Click here
to download Acrobat Reader 3.0.
> Click here to download ROPS, a Windows PostScript viewer.
> Click here to download Ghostscript, a Macintosh PostScript
viewer.
The Postscript files are UNIX compressed and have a .ps.Z filename
extension.
To uncompress and view them you'll need:
A
UNIX-like uncompress utility
For Macs: MacGZip
ftp://ftp.amug.org/pub/amug/bbs-in-a-box/files/unstuff/other-compression/macgzip-1.0.sit.hqx
For
Windows: GZip
http://www.winfiles.com/apps/compress.html
6.
When I try to download a technical report, the ftp server says "access
denied". What's wrong?
You
are probably being denied access to our FTP server (ftp.cc.gatech.edu)
due to security reasons. We don't allow connections from remote
systems that don't have complete DNS (Domain Naming System or host
name look up system) records on their name server. We can confirm
this if you can tell
us the fully qualified name or IP number of the system you are
browsing from and the time you attempted the download. For example,
"mysystem.cc.gatech.edu" would be a fully qualified hostname
and "130.207.3.99" would be an IP address.
7.
Can I get a web page?
We
have recently stopped hosting personal web pages for GVU faculty,
staff and students. In the past, GVU offered this service when other
departments didn't have web pages or did not offer personal home
pages. Since then, we have found that GT department web servers
have caught up and are offering great web page services to their
faculty, staff and students. We still offer official home pages
for faculty and staff (not their personal home pages) and we will
continue to support legacy faculty, staff and student personal home
pages.
So, to answer your question, you should inquire about personal home
pages from your home department's webmaster. If you are unable to
obtain a home page from your home department, we will be glad to
provide you with one. In cases where you need significantly more
resources than the department can offer, the GVU web team will try
to allocate them to supplement the department's resources (e.g.
disk space).
If you are in the College of Computing, all you have to do is run
mkwwwhome from a UNIX system
(e.g. gvu1.cc.gatech.edu). This will create a directory named .www-home
in your home directory wherein you can place your HTML files.
Let us know when your new web page is ready and we'll link to
you from the GVU faculty, staff or student page.
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